Chinese online travel platform Fliggy – the travel division of Alibaba Group – is leading the way as the first Chinese online travel player to adopt a multi-agent approach to building AI-powered products in order to prepare for the shift from ‘online travel agencies’ to ‘omni-intelligent travel agents’.
To deliver this vision for customers everywhere, Fliggy has consistently launched new AI-powered products throughout the year, in both consumer-facing and B2B scenarios — with all products powered by multiple collaborating AI agents.